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Once a Jump Client has a password set, its icon will show that it is locked, and its screen shot will also be locked. Based on the options your administrator sets, these statistics may include the remote computer’s logged-in console user, operating system, uptime, CPU, disk usage, and a screen shot from the last update.
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Passive Jump Clients send statistics to the Bomgar Appliance once a day or upon a manual check in. Active Jump Clients send statistics to the Bomgar Appliance on a defined interval. Change a Jump Client's mode from the Connection Type dropdown. From the dropdown, you may select to customize the Jump Client before deploying it. From within a support session, click the Pin as Jump Client button in the session toolbar at the top right corner of the representative console.Ģ.
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To learn more, please see Initiate an Android Support Session at 1. Note: Support representatives can access unattended Android devices through session pinning. In contrast, a Jump Client pinned in service mode, with elevated rights, will allow that system to always be available, regardless of which user is logged in. Note: A Jump Client pinned in user mode is available only when that user is logged in.
![bomgar jump client ports bomgar jump client ports](http://docplayer.nl/docs-images/71/65139059/images/23-4.jpg)
This method of installation is also known as session pinning and is achieved by clicking the Pin as Jump Client button. This will allow the support representative to access this computer at a later time, even if the computer is unattended. During a Support Session A Jump Client may be installed ad-hoc during a support session. These two methods of installation are outlined below. Alternatively, an administrator can mass-deploy Jump Clients for a larger rollout. During a Bomgar support session, a Jump Client can be installed ad-hoc by the representative.
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If more Jump Clients are needed, contact Bomgar Technical Support.ĭeploy Jump Clients During a Support Session or Prior to Support There are two ways to install a Jump Client. See the Virtual Appliance Sizing Guidelines. Virtual Appliance Depends on allocated resources. Bomgar Jump Clients are not limited by license count instead, they are limited by hardware as described below. By pre-installing Jump Clients on remote systems, a user can establish sessions with unattended Windows, Mac, and Linux computers. Jump Clients are persistently connected to the appliance, thus helping you reach systems on remote networks anywhere in the world. The remote computer does not need to reside on a known network. A Jump Client is an installable application that enables a user to access a remote computer, regardless of its location.
![bomgar jump client ports bomgar jump client ports](https://www.beyondtrust.com/docs/privileged-remote-access/resources/images/admin/ent/jump-client-deploy-pi-21-1.png)
Because Bomgar Remote Support is licensed per active representative and not per remote system, Jump Technology is a cost-effective way to reach every device in your enterprise.
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Jump Technology is integral to the Bomgar software offerings. Remote Support Jump Client Guide: Unattended Access to Systems in Any Network With Bomgar Jump Technology, a user can access and control remote, unattended computers in any network. Passive Jump Clients Create Jump Policies to Apply to Jump Clients Create a Jump Policy Manage Jump Client Access Jump Client Access Use Cases Start a Support Session through a Jump ClientĪppendix: Jump Client Error Message ReferenceĬONTACT BOMGAR | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA) Installation on Headless Linux Systems Configure Jump Client Settings Active vs. Table of Contents Remote Support Jump Client Guide: Unattended Access to Systems in Any Networkĭeploy Jump Clients During a Support Session or Prior to Support
![bomgar jump client ports bomgar jump client ports](https://www.beyondtrust.com/docs/remote-support/resources/images/jump-clients/session-policy-availability-jump-21-3.png)
![bomgar jump client ports bomgar jump client ports](https://www.beyondtrust.com/docs/remote-support/resources/images/rep/ent/create-new-jump-client-21-3.png)
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